During its “A Taste of Marshall County” themed open house, Family Services of North Alabama (FSNA) shared food and unveiled its newest addition — an Interpreter on Wheels device.

The Interpreter on Wheels service — which was gifted to the non-profit by the Alabama Coalition Against Rape (ACAR) — offers 60 different languages to help the organization better serve rape victims/survivors, according to FSNA Prevention Educator Portia Shepherd.

“We are so excited about our new Interpreter on Wheels device,” Shepherd said. “We can now better serve our Haitian, Latino, American Sign Language and West African communities. We really appreciate the ACAR for this wonderful gift.”

The video remote interpreting allows FSNA to provide service and care, on-demand, to the limited English proficient and the deaf, Shepherd said. It facilitates full understanding through spoken and visual communication to reduce the risk of misunderstanding by capturing body language and facial expressions to read visual cues, she said.

According to Shepherd, having the Interpreter on Wheels Language Service enhances and improves service while complying with laws and regulations. She said it is the fastest, easiest to use, reliable and secure video and audio interpreting solution of its kind.

During the open house, FSNA had Haitian and Mexican food — along with other traditional American foods — to give its guests a taste of the different cultures, according to FSNA Executive Director Sherrie Hiett. She said helping and including all cultures within the community is vital to FSNA.

Shepherd said FSNA wanted to send a “big thank you” to all who contributed to the open house event, which includes: Photos 4 Life, Hilburn Family Diner Catering, Jeff Walker Band, “A Little Something Extra” Ice Cream Truck and FSNA Chaplain/Hope of Albertville Pastor Chris Herbert.

Also, she said FSNA wanted to share appreciation for the continued support and partnership of Judge Mitch Floyd, Marcheta Shaw, Chrystie Abercrombie and all the Celebrate Recovery communities — which are Christ-centered, 12-step recovery programs for anyone struggling with hurt, pain or addiction of any kind.

(1) comment


This is GREAT!🤗🤗🤗🤗💕💕💕💕 I’m from Sand Mtn but live near Montgomery now and taking my deaf son to get stitches on his face after a nasty bike wreck was traumatic in large part because they refused him a sign language interpreter at the ER. Plus wanted both eyes covered but after I protested let him see out if the small hole from the one eye they were stitching near. I hope this device is going to be used help people have better care than my son received in Mintgomery.

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